telephone: 023 9282 2444
fax: 023 9268 4801
There are lots of local choices available to you if you need NHS medical treatment in Portsmouth – don’t make the mistake of thinking that you’ve got to go to the Emergency Department at Queen Alexandra Hospital, Cosham.
Emergency Department/999 - Queen Alexandra Hospital
Only call 999 or visit the Emergency Department (A&E) for real emergencies such as loss of consciousness (blacking out), severe chest pain, breathing difficulties, serious accidents etc.
Minor injuries and illnesses - St Mary's NHS treatment centre
Nurses can treat minor injuries and illnesses, cuts and bruises, sprains and strains, stomach upsets etc, and provide emergency contraception.
You don't need to register to use these centres, or to make an appointment. Patients are seen on a 'first come, first served' basis.
There are three areas locally where you can get walk-in treatment for minor injuries and illnesses.
Residents in Hampshire, Southampton and Portsmouth can now call NHS 111 if they need health advice or information or if they have a non life-threatening health issue and are not sure where to go for treatment.
The easy-to-remember three digit number, which is free to call, replaces NHS Direct and should be called if medical help is needed fast but it’s not a 999 emergency.
A team of advisers supported by trained paramedics and nurses will then assess the caller’s symptoms, provide relevant advice and direct them to the right local service at that time, helping eliminate the need to make lots of telephone calls.
GP Out of Hours Service
If your surgery is closed and you have an urgent medical problem call your GP surgery for the Out of Hours Service, available Monday-Friday 6.30pm-8am, then across the weekend from 6.30pm Friday until 8am Monday.
Call 0845 050 8345 between 8.30am-9.30pm Monday-Friday, and 8am-9.30pm weekends. This service can also find you a dentist for routine treatments.
Your local pharmacist
Pharmacists can give expert, confidential advice on common minor illnesses such as coughs, colds, headaches and cystitis, as well as medicines and emergency contraception.
You can view a list of pharmacy opening times in Portsmouth over the Christmas and New Year period in the 'Downloads' section on this page.
Your GP can help with vaccinations, prescriptions, medical advice and care. GP surgeries will offer you an appointment within 48 hours, (or sooner if it is urgent). Many have a choice of early morning, evening and weekend appointments to make it easier to see a doctor.